Last updated: May 2026

These Terms of Service ("Terms") form a binding agreement between POCKET CORP LIMITED, trading as Kyroo ("Pocket Corp", "Kyroo", "we", "us", or "our") and you, the user or organisation accessing the Service ("Customer", "you", or "your"). By creating an account, accessing, or using Kyroo, you agree to these Terms.

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, in which case "Customer" refers to that entity.

1. Definitions

• "Service" means the Kyroo B2B advertising attribution platform, including the website at getkyroo.com, the application at app.getkyroo.com, and all related services, software, and documentation.

• "Customer Data" means all data, content, and information uploaded to, processed by, or generated through the Service by or on behalf of Customer, including data ingested from connected third-party integrations.

• "Subscription" means the paid plan you have selected (Spark, Grow, or any successor or trial plan).

• "Documentation" means the user guides, knowledge base articles, and other documentation made available at getkyroo.com or app.getkyroo.com/docs.

2. The Service

Kyroo is a software-as-a-service platform that connects to a Customer's third-party advertising and CRM accounts (including LinkedIn Ads and HubSpot) and surfaces attribution between advertising activity and pipeline or revenue.

We grant Customer a non-exclusive, non-transferable, non-sublicensable right to access and use the Service during the Subscription term, subject to these Terms.

3. Account registration

To use the Service, you must:

• Be at least 18 years of age and capable of forming a binding contract

• Provide accurate, current, and complete account information

• Maintain the security of your account credentials

• Notify us promptly of any unauthorised access at support@getkyroo.com

You are responsible for all activity that occurs under your account.

4. Subscriptions, billing, and trials

4.1 Plans and pricing

Kyroo is offered on a subscription basis. Current pricing is available at getkyroo.com/pricing. Subscriptions renew automatically at the end of each billing period unless cancelled.

4.2 Free trials

New Customers may receive a free trial period as specified at signup. No payment is required during the trial. Trials automatically end on the trial expiry date and do not auto-convert to paid plans unless the Customer explicitly chooses a paid plan.

4.3 Billing

Paid Subscriptions are billed in advance on a monthly or annual basis depending on the plan selected. All fees are exclusive of applicable taxes (including UK VAT where applicable), which will be added to invoices.

Payment is processed via our payment provider, Stripe. By providing payment information, you authorise us to charge the applicable fees to your payment method.

4.4 Late or failed payments

If a payment fails, we will attempt to retry the charge. If payment remains outstanding for more than 14 days, we may suspend or terminate your access to the Service.

4.5 Refunds

Fees are non-refundable except where required by law. We may be able to provide refunds under certain circumstances.

4.6 Changes to pricing

We may change Subscription pricing with at least 30 days' notice. Changes take effect at your next renewal.

5. Customer Data

5.1 Ownership

Customer retains all right, title, and interest in Customer Data. We do not claim ownership of Customer Data.

5.2 Licence to use Customer Data

Customer grants Pocket Corp a limited, non-exclusive, worldwide licence to host, store, process, transmit, and display Customer Data solely to the extent necessary to provide the Service and as permitted by the Privacy Policy and Data Processing Agreement.

5.3 Data processing

Where we process personal data on behalf of Customer, our Data Processing Agreement (DPA) governs that processing. We use the Common Paper Mutual DPA template, which is the industry standard for B2B SaaS. A sample DPA is available for review at getkyroo.com/dpa. To execute a counter-signed DPA for your organisation, contact support@getkyroo.com.

5.4 Customer responsibilities

Customer is responsible for:

• Ensuring that it has the legal right to upload, process, and share Customer Data via the Service

• Obtaining all necessary consents and permissions from data subjects whose personal data is processed

• Complying with all applicable laws in connection with its use of the Service

6. Acceptable use

You agree not to:

• Use the Service for any unlawful purpose

• Reverse engineer, decompile, or attempt to extract the source code of the Service

• Circumvent any security or access controls

• Probe, scan, or test the vulnerability of the Service except via our designated security disclosure channels (support@getkyroo.com)

• Use the Service to send unsolicited communications or for spam, phishing, or fraudulent activity

• Upload malware, viruses, or harmful code

• Resell, sublicense, or commercially exploit the Service without our written consent

• Use the Service to develop a competing product

• Interfere with or disrupt the integrity or performance of the Service

We reserve the right to suspend or terminate your access if we reasonably believe you are in breach of these provisions.

7. Third-party integrations

The Service connects to third-party services (including LinkedIn, HubSpot, Slack, and others) at your direction. Your use of those third-party services is governed by the third party's own terms and privacy policies. We are not responsible for the availability, accuracy, or content of third-party services.

If a third-party service changes its API, pricing, or terms in a way that affects the Service, we will make reasonable efforts to maintain functionality but cannot guarantee continued integration availability.

8. Intellectual property

All right, title, and interest in the Service (including all software, design, content, branding, and Documentation) belongs to Pocket Corp Limited and its licensors. These Terms do not grant you any rights in the Service except as expressly set out.

You may not use "Kyroo", "Pocket Corp", or any related branding, logos, or trademarks without our prior written consent.

9. Confidentiality

Each party (the "Receiving Party") agrees to:

• Use the other party's confidential information only for the purpose of performing under these Terms

• Protect that information with the same degree of care as it uses for its own confidential information (and at least reasonable care)

• Not disclose that information to third parties except to its employees, advisors, or subcontractors with a need to know, who are bound by equivalent confidentiality obligations

This section does not apply to information that is publicly available, independently developed, or required to be disclosed by law (subject to reasonable notice).

10. Service availability and changes

10.1 Availability

We will use reasonable efforts to make the Service available. We do not guarantee uninterrupted availability and may suspend access for maintenance, updates, or in response to security or operational incidents.

10.2 Changes to the Service

We may add, change, or remove features of the Service at any time. We will provide reasonable advance notice of any material adverse changes.

10.3 Beta features

We may make features available on a beta or preview basis. Beta features are provided "as is" without warranty and may be modified or discontinued at any time.

11. Warranties and disclaimers

11.1 Mutual warranties

Each party warrants that it has the legal authority to enter into these Terms and to perform its obligations under them.

11.2 Disclaimers

Except as expressly set out in these Terms, and to the maximum extent permitted by law, the Service is provided "AS IS" and "AS AVAILABLE" without warranty of any kind, whether express, implied, statutory, or otherwise, including any warranty of merchantability, fitness for a particular purpose, non-infringement, or that the Service will be uninterrupted, error-free, or completely secure.

Attribution data, pipeline forecasts, and revenue calculations are based on the data provided by your connected integrations and are subject to the limitations and accuracy of those data sources. We do not warrant the accuracy or completeness of any reports, forecasts, or analyses generated by the Service.

12. Limitation of liability

To the maximum extent permitted by law:

• Neither party will be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profits, revenue, goodwill, data, or business opportunity, arising out of or related to these Terms or the Service.

• Each party's total aggregate liability arising out of or related to these Terms will not exceed the total fees paid by Customer to Pocket Corp in the 12 months preceding the event giving rise to the liability.

These limitations do not apply to:

• Liability that cannot be limited or excluded under applicable law (including liability for death, personal injury caused by negligence, or fraud)

• Customer's payment obligations

• Either party's indemnification obligations

• Breach of confidentiality obligations

13. Indemnification

13.1 By Pocket Corp

We will defend and indemnify Customer against any third-party claim that the Service, when used in accordance with these Terms, infringes that third party's intellectual property rights, subject to the limitations of liability in Section 12.

13.2 By Customer

Customer will defend and indemnify Pocket Corp against any third-party claim arising out of Customer's use of the Service in breach of these Terms, including any claim that Customer Data infringes third-party rights or violates applicable law.

14. Term and termination

14.1 Term

These Terms begin on the date you first create an account or use the Service and continue until terminated.

14.2 Termination for convenience

Either party may cancel a Subscription at any time. Cancellation by Customer takes effect at the end of the current billing period; you retain access to the Service until then. No pro-rata refund is given for partial billing periods.

14.3 Termination for cause

Either party may terminate these Terms immediately on written notice if the other party:

• Materially breaches these Terms and fails to cure the breach within 30 days of written notice

• Becomes insolvent, files for bankruptcy, or has a receiver appointed

We may also terminate immediately if you breach Section 6 (Acceptable use) in a way that creates security, legal, or reputational risk.

14.4 Effect of termination

Upon termination:

• Your access to the Service ends

• We will delete or anonymise Customer Data within 30 days, except where retention is required by law or for legitimate business purposes (e.g. billing records)

• Provisions that by their nature should survive termination (including IP, confidentiality, indemnification, limitation of liability, and governing law) will survive

Upon request made within 30 days of termination, we will provide Customer with an export of Customer Data in a commonly used machine-readable format.

15. Force majeure

Neither party will be liable for any failure or delay in performance caused by events outside its reasonable control, including acts of God, war, terrorism, pandemic, government action, internet or hosting provider outages, or third-party service failures.

16. Modifications to these Terms

We may update these Terms from time to time. The "Last updated" date at the top reflects the most recent revision. For material changes, we will provide at least 30 days' advance notice via email or in-product notification.

Continued use of the Service after the effective date constitutes acceptance of the revised Terms. If you do not agree, you may cancel your Subscription before the new Terms take effect.

17. General

17.1 Governing law and jurisdiction

These Terms are governed by the laws of England and Wales. Any dispute arising out of or in connection with these Terms is subject to the exclusive jurisdiction of the courts of England and Wales.

17.2 Assignment

Customer may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of substantially all our assets.

17.3 Entire agreement

These Terms (together with the Privacy Policy and DPA, where applicable) constitute the entire agreement between the parties and supersede all prior agreements regarding the subject matter.

17.4 Severability

If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect.

17.5 No waiver

A failure to enforce any provision is not a waiver of the right to enforce it later.

17.6 Notices

Legal notices to Pocket Corp must be sent to support@getkyroo.com with the subject "Legal notice". Notices to Customer will be sent to the email address associated with the account.

17.7 Relationship of parties

The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship.

18. Contact

Pocket Corp Limited

Suite A, 82 James Carter Road

Mildenhall, IP28 7DE

United Kingdom

Email: support@getkyroo.com

Company number: 17216769